Terms and Conditions of the (AM PM Coffee) website
Our goal is to provide distinctive products and crops that satisfy all tastes.
Definitions:
(The Site / Our Site / We) means the site (https://ampmcoffeesa.com) and all pages, links and tools branching from it.
(Service/Site Services) means the products offered through the (AM PM Coffee) website.
(Customer/Buyer) means the person who uses the website to request the purchase of products registered on the website.
Terms and Conditions for Buyer/Customer:
Your use of the (am/pm Coffee) website means your full agreement to all the terms and conditions, privacy policy, return and refund policy, and exemption from liability policy contained on the website.
Customer means the person who wishes to purchase products from the (AM PM Coffee) website.
The management of the (AM PM Coffee) website reserves the full right to amend, change or update any of these terms, conditions and policies at any time, and these amendments shall be binding on the customer automatically and immediately upon their publication on the website.
The management of the (AM PM Coffee) website reserves the right to prevent you from entering the website according to what the management of the website deems appropriate.
The site also has the right to choose the appropriate method to close accounts opened on its site.
The customer guarantees that all information and data he adds to his account is true and completely correct, and bears full responsibility for any incorrect information or spelling errors.
The site administration has the right to request any documents or papers related to proving the customer’s identity.
The customer is obligated to send all documents and papers (personal or legal) requested by the site management immediately upon request.
The site management is committed to maintaining the confidentiality of customer accounts, data and contact information, and they are not disclosed except when necessary and in accordance with applicable regulations.
The management of the (AM PM Coffee) website has the right to make any modifications to the website, its design, or the products displayed on it at any time.
All of the contents of the (AM PM Coffee) website (data, images, designs, software, etc.) are the exclusive intellectual property of the website owner, and constitute rights protected under applicable legal systems. No person, entity, or institution has the right to use what is included in the website without prior written consent.
By agreeing to the terms and conditions of the site, you agree to receive various emails sent by the site.
The customer is committed to using the services of the (AM PM Coffee) website in a correct manner and for the purposes permitted by law, and the website user bears sole responsibility for errors that occur while ordering and purchasing products.
In the event of non-compliance with these terms and conditions, the site management has the right to warn the customer not to violate the terms and conditions.
The customer undertakes not to use, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell or exploit for any purposes contained in the site, whatever they may be (content, proprietary rights or trademarks) in violation of the regulations in force in the Kingdom of Saudi Arabia.
It is your responsibility as a customer of the site to review the terms, conditions and policies of the site periodically to learn about the amendments and updates made to the terms and conditions.
In the event that any of the terms or policies contained in this site are deemed invalid, the validity and enforceability of the remaining terms will not be affected thereby and the remaining terms and conditions will remain in effect.
If you object to any of these terms and conditions, or any future changes to them in any way, your only recourse is to immediately stop accessing the (AM PM Coffee) website.
If your account is lost, stolen or you are unable to access it, you must contact us immediately by email.
The customer has no right to cancel the product order after it has been ordered and shipped.
The customer is obligated to pay the value of the products he purchased.
privacy policy:
Your use of the site means your unconditional acceptance of the privacy policy, and the site management reserves the full right to amend, change or update the privacy policy at any time, and these amendments, changes or updates shall be binding on you automatically and immediately upon their publication.
You agree to allow and give legal authority to manage the (AM PM Coffee) website as follows:
Collecting, using, transferring and storing your information and data in accordance with the site’s policy, and your personal information will only be available to the administration and its employees whose work requires access to that information and data to provide support services to customers and to the site.
This data helps us improve the quality of service and customer care, and the data provided by you will be used to respond to all your inquiries, comments, or requests.
You agree to grant the management of the (AM PM Coffee) website the right to retain your data for the sufficient period it deems appropriate for the purposes and requirements for which the data was collected. This right applies to all types of information, regardless of its type and nature.
We will not sell, trade, rent, or disclose any information to any third party outside of our website (AM PM Coffee) and will only disclose information if ordered to do so by any judicial or regulatory authority.
The Site may (sometimes) contain links to other sites or applications, however, once you use these links you should be aware that we have no control over these sites or sites and therefore we cannot be responsible for the protection and privacy of information that you provide while visiting those sites, and the Site is not responsible for any direct, indirect, incidental, consequential, special or exceptional damages arising from your visit or use of those sites.
We do not disclose personal information and data outside the site except in one of the following cases:
Comply with any applicable law, legal process or enforceable governmental request.
Detect fraud, technical issues with the Site, security issues related to the Site, or otherwise take action to address them.
To protect against harm to the rights, property or safety of the Site and its users or as required by law.
Applicable law:
Any dispute or legal or judicial claim arising out of or relating to the (AM PM Coffee) website or its services or the terms and conditions agreement, privacy policy, return policy and refund policy shall be subject to and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia only.
Any dispute regarding the terms and conditions of the site, their interpretation or implementation shall be subject to the jurisdiction of the courts of the Kingdom of Saudi Arabia only.
You agree and accept that any claims or proceedings shall be brought in the courts of the Kingdom of Saudi Arabia and you expressly waive any objection to jurisdiction or venue.
If the Terms and Conditions, Privacy Policy and Refund Policy are translated into any language other than Arabic, the Arabic text remains the primary reference.
Disclaimer:
You agree, without limitation or condition, that the AM PM Coffee website, its employees, directors, agents, affiliates and suppliers will not be liable for any direct or indirect loss arising from your use of the website or any of its services, whether your account is suspended, cancelled or deleted for any reason.
You agree to provide protection and security to the (AM PM Coffee) website, its managers, employees, agents and suppliers, and to protect them from any harm that may befall them as a result of claims, losses, costs and expenses, which occur due to your violation of the terms and conditions of the website or your violation of any law, regulation or amendments or infringement of the rights of third parties.
As a basic condition for your use of the (AM PM Coffee) website, you acknowledge and agree to fully and comprehensively exempt us from all types of responsibility and all obligations (whatever their type) and all losses, damages, compensations, claims, expenses and fees that arise in the future as a result of your use of the website or your inability to use the website.
You also acknowledge and agree that your use of the AM PM Coffee website or your inability to use the website cannot be used as a basis or evidence for any future lawsuit or financial claim of any kind.
The customer undertakes, in accordance with these terms and conditions, not to use the AM PM Coffee website or any of its services in any act or activity of any kind that constitutes a violation of the law and order, or that may constitute a legal or regulatory violation of any law in force in the Kingdom of Saudi Arabia, or a violation of the rights and freedoms of others. In the event of a violation of this, the customer alone shall bear all damages, claims and compensation resulting from that.
Shipping Information Delivery
The site provides customers with fast shipping and payment via Visa, Mada, Sadad and other payment methods.
The request will be approved after the deposit process is completed in the AM PM Coffee account.
The deposit process must be completed before the shipping process to the customer can begin.
Delivery time: The order is delivered to the customer on average within 1-3 working days, depending on the readiness of the products to be shipped and the proximity of the buyer - (taking into account the location of the buyer, the shipping cost and the shipping time).
The customer must register his correct and detailed address and mobile number so that the shipping company can contact him to deliver the order.
The customer is obligated to fill in the shipping information accurately to avoid any delay.
In case of delay in shipment or non-receipt, please contact the site administration.
The site administration will communicate with the shipping company and the customer until he receives the order and his product.
Return and Refund Policy:
We provide our customers with the ability to return or exchange purchased goods and get a full refund according to the following terms and obligations:
All coffee products are non-returnable unless the product is damaged or not the product requested, in which case the site management will undertake to return and replace the product.
The return period for products is 7 official working days. (Holidays and holidays are not included and start from the date of receipt of the product)
The product to be returned must be intact and in the original condition in which it was received by the customer, unused and in the original packaging in which it was delivered.
AM PM Coffee will not accept returns of any product that has been used or is not in its original condition.
The customer bears the full shipping costs to return the product he wishes to return to the (AM PM Coffee) website.
The full price of the product will be returned to the customer’s account, or it will be replaced according to the customer’s desire after the item has been inspected by the (AM PM Coffee) website.
The return request will be processed within 3-7 official business days (holidays and holidays are not included and start from the date of receipt of the product from the shipping company)
The shipping employee or delivery representative has the right to inspect the returned product before receiving it from the customer.
The delivery employee or shipping representative has the right to refuse to receive the returned product if the customer caused a defect or damage to the product due to misuse.
AM PM Coffee has the right to reject the return request if it violates the return policy and terms and conditions and refunds.
In the event of any defect in the product or if you receive the wrong product from us, we will compensate the customer by either returning the full amount or receiving the product that was sent and sending the correct product.
The management of the (AM PM Coffee) website has the right to amend the return policy and refund the amounts at any time without sending you prior notice.
Call us:
You can contact (AM PM Coffee) - Customer Service on the following number: 0558669161
Send us an email:
If you have any questions, comments or complaints regarding our website, you can email us at [email protected] and we will respond to you within two business days.
